Overview
Attendees can bypass the need for an email address by using unique external IDs, but this option is only available when your event app is white-labeled. This guide outlines how the login process will look like and how to set it up.
Note: This login option is only available when your event app is white-labelled.
Login Process
External ID: Attendees enter their assigned external ID on the login screen.
PIN: Attendees input the PIN shared by the event organiser.
Successful entry of the external ID and PIN provides access to the event platform. Here is a screenshot showing how the login screen appears.
Assigning External IDs
Assignment: Organisers generate and provide unique external IDs for each attendee.
Import Process: Organisers can upload attendee details using the import sheet, which includes a column for the external ID (e.g., a code, name, or email). Once the admin finalises the PIN, they can update it for all attendees using the same import sheet.
Once the process is complete, the attendee can access the app and follow the login procedure outlined above.
Technical Support – In case of any assistance or clarification regarding the process of assigning or managing external IDs or PINs, please contact our support team at [email protected]