1. Open your event's dashboard and click on "Registrations".
2. Then click on "Tickets".
3. Click the "Create ticket" dropdown.
4. You can now import tickets; however, please note that the import function can only be used to add new tickets. Existing tickets will not be updated or deleted.
5. Click on the "Import from a spreadsheet" option.
6. Click "Download template"
A template will be downloaded to your system, which must be filled in with the ticket details and additional information.
7. Below are the columns that the template contains, which must be filled in with the ticket details before proceeding with importing the file.
8. Click the "Choose File" button.
9. Once the file is imported click on "Next".
10. Ensure all the columns in the sheet are accurately mapped, to avoid errors.
11. Then click on "Preview summary".
12. The summary page will be shown up with the details of the items that will be created/updated.
Then click on "Import".
13. Once the import is done, a success message will appear as shown below. You can click "Back to tickets" to see the newly created tickets.
