Q: Is session check-in part of the paid add-ons?
Yes. Session check-in is a paid add-on. Without it, your event's check-in usage is limited to 25 check-ins.
Q: What happens if I go over the 25 check-in limit without the add-on?
Nothing is lost. Check-ins are still recorded, so your team can keep scanning attendees at the event. The limit applies only to how much check-in data you can view and export.
Q: Can I see and export all of my check-in data if I haven't purchased the add-on?
No. You can only view and export the check-in data covered by what you've paid for. Without the add-on, that means the first 25 check-ins.
Q: I already ran check-ins before enabling the add-on. Will that data be available once I purchase it?
Yes. Check-ins performed before the add-on was enabled were still recorded. Once you enable or purchase the add-on, you can view and export that historical data.
Q: Can I purchase the add-on after my event is over?
Yes. You can purchase it at any time, including after the event, and retrieve all the check-in data that was recorded.
Q: Do I need to enable the add-on before my event to make sure check-ins are captured?
No. Check-in data is captured whether or not the add-on is enabled. The add-on only determines how much of that data you can access. Enabling it before the event is still useful if you want to see live check-in data during the event.