1. Navigate to the event dashboard page and click on "Plans" under Account Billing.
2. You will be directed to a page displaying your active plan details. To manage your plan, click on the "Manage" icon located on the plan card.
3. To upgrade the number of emails, scroll down and click on the flash icon placed on the promotions card.
4. Choose the number of emails to be purchased.
Note: Emails can only be purchased in multiples of 1000.
5. Click "Buy"
6. You will be redirected to the payment page where you can enter your details and click "Pay" to proceed with the purchase.
If the upgrade is made within a plan, the total number of emails will be applied to all events under that plan. You also have the option to upgrade emails on the home page of the specific event as well. For more information, please refer to the steps below.
7. On the homepage of your event, you can top up more emails by clicking the
"Flash" icon.
8. Choose the number of checkins to be purchased.
9. Click "Buy"
Note: Emails can only be purchased in multiples of 1000.
10. You will be redirected to the payment page where you can enter your details and click "Pay" to proceed with the purchase.
